Wednesday, July 13, 2011

The 5 Regrets

A meaningful article nipped from Paulo Coelho's Blog

 
For many years I worked in palliative care. My patients were those who had gone home to die. I was with them for the last three to twelve weeks of their lives.
When questioned about any regrets they had or anything they would do differently, common themes surfaced again and again. Here are the most common five:

1. I wish I’d had the courage to live a life true to myself, not the life others expected of me.
When people realize that their life is almost over and look back clearly on it, it is easy to see how many dreams have gone unfulfilled. Most people had to die knowing that it was due to choices they had made, or not made.
From the moment that you lose your health, it is too late. Health brings a freedom very few realize, until they no longer have it.

2. I wish I didn’t work so hard.
This came from every male patient that I nursed. All of the men I nursed deeply regretted spending so much of their lives on the treadmill of a work existence.

3. I wish I’d had the courage to express my feelings.
Many people suppressed their feelings in order to keep peace with others. As a result, they settled for a mediocre existence and never became who they were truly capable of becoming. Many developed illnesses relating to the bitterness and resentment they carried as a result.

4. I wish I had stayed in touch with my friends.
Often they would not truly realize the full benefits of old friends until their dying weeks and it was not always possible to track them down. Many had become so caught up in their own lives that they had let golden friendships slip by over the years. There were many deep regrets about not giving friendships the time and effort that they deserved. Everyone misses their friends when they are dying. 

5. I wish that I had let myself be happier.
This is a surprisingly common one. Many did not realize until the end that happiness is a choice. They had stayed stuck in old patterns and habits. The so-called ‘comfort’ of familiarity overflowed into their emotions, as well as their physical lives. Fear of change had them pretending to others, and to their selves, that they were content. When deep within, they longed to laugh properly and have silliness in their life again.

TO READ THE FULL ARTICLE: CLICK here


Sunday, July 10, 2011

Hong Kong in the hot Summer!

Ooh la la... 
of all the times I have been to Hong Kong... 
this time is definitely the hottest Hong Kong!

 Another wonderful Retail and Training week with Lancome International CIFL team!
It was the best week of learning, discussions, discovering and inspiration!
 

 The make-up show...
It was such a magnificent show of art in a prestigious and sophisticated way that portrays the luxury image of the brand...
 

 The talented Lancome's National Make-up Artists from Asia Pacific Countries...
I totally love 'em!

 the team with the boss...
Everytime...
never once where we attended a training by Lancome... that they did not wine and dine us...
This time was no exception!

Get ready for GAGA night!
And this is one of the reason why Hong Kong was so HOT!!

*ahem*
I might not be GAGA... but I tried to be GLAMOROUS instead...
Green and Yellow might not be that GLAM...
but I LOVE IT!!
I never thought I would look good in green... maybe I might make green permanent?


 we were at Lan Kwai Fong...

 me and the talented Vic Tu - National Make-up Artist for Taiwan..
I will be his forever #1 fan *smile*

 ooohhh.... The real GAGAs!

 the gorgeous ladies that are my mentors... I adore them!

 Susan Park...
my new best friend!

 the fabulous together again!

 myself and the great German...

 oh my... how can we ever look like GAGA...
Because we are so much more gorgeous!

Linda Linda..
the person who got me this pretty green hair!

I have truly enjoyed the short week in Hong Kong... Most memorable would be the time gathered with all my friends from all the countries! Will be looking forward to the next one... hmmm... I wonder which country would we be going?

Friday, July 1, 2011

Representing Lancome in Seoul

I was chosen to represent the brand at the WCD - World Congress of Dermatology 2011 at Seoul, Korea!

The moment I heard the news, I was absolutely ecstatic that I was chosen to represent the brand.
*proud*
 This is the Lancome booth at the WCD hall..

 Trying to impress the dermatologists and doctors from all over the world...

 Me talking science and technology...

 Representing the brand in perfect grooming...

 the lovely Veronique Delvigne

The four of us at the front booth...

 The Scientific team of Lancome International consisted of wonderful and great people! It was really an honour to work with them during the one week congress.

Lovely people!

 Aurelie and Peggy from the Scientific team

 The wonderful Veronique Delvigne, Scientific Director of Lancome International Scientific department in Paris..
I love her!


It was truly an amazing experience to be there at the World Congress where dermatologists and doctors from all over the world attended to learn the latest science and technology of the beauty industry.

Although I did not manage to see much of Korea, but I did discovered some amazingly tasty and yummy local delicacies! 

 Everyday, I discovered new yummy Korean food...


 My favourite Sam Gye Tang!

 and Kimchi!!
Somehow the original kimchi from Korea tasted different from the ones I eat in Malaysia...
It is more sweet and slight spicy... and the ones from Malaysia are SUPER spicy to the point of numbness!

 even the street food were amazing...
yummy yummy!

 The best meal were of course the BBQ pork... the taste of the meat is so sweet and tender that even without any flavoring, the meat is super delicious!
Bonnie, my Korean colleague took us to her favourite restaurant for the best BBQ pork!

We truly enjoyed the amazing dinner at that restaurant...

 But of course, it was the time spent with Bonnie and her cheeky son that makes it most interesting and happy...

And it will never be the same without him...
the care, love and support! 
*love*
The next time I will be in Seoul... I will definitely be a full time tourist!

Thursday, May 5, 2011

A saint in the wrong place

Nipped from Paulo Coelho's Blog

‘Why is it that some people can resolve the most complicated problems really easily, whilst others agonize over every tiny crisis and end up drowning in a glass of water?’ I asked.

Ramesh replied by telling the following story:

‘Once upon a time, there was a man who had been the soul of kindness all his life.
When he died, everyone assumed that he would go straight to Heaven, for the only possible place for a good man like him was Paradise.

The man wasn’t particularly bothered about going to Heaven, but that was where he went.
Now in those days, service in heaven was not all that it might be.

The reception desk was extremely inefficient, and the girl who received him gave only a cursory glance through the index cards before her and when she couldn’t find the man’s name, she sent him straight to Hell.
And in Hell no one asks to check your badge or your invitation, for anyone who turns up is invited in. The man entered and stayed.

Some days later, Lucifer stormed up to the gates of Heaven to demand an explanation from St Peter.
“What you’re doing is pure terrorism!” he said. “You sent that man down into Hell, and he’s completely undermining me! Right from the start, there he was listening to people, looking them in the eye, talking to them.

“And now everyone’s sharing their feelings and hugging and kissing. That’s not the sort of thing I want in Hell! Please, let him into Heaven!’

When Ramesh had finished telling the story, he looked at me fondly and said:
 
‘Live your life with so much love in your heart that if, by mistake, you were sent to Hell, the Devil himself would deliver you up to Paradise.’
 

Saturday, April 30, 2011

Awful service at TM Net!

These days, the Internet line is giving us trouble again. Not anticipating the reporting procedure especially when it comes to TM Net, I reluctantly dialed #100 to the TM Net hotline. 

*toot toot* Thank you for calling TMNET. For BM, please press #1. For English, please press #2.
*pressed #2* As I was listening to the instructions patiently and pressing whatever number seems relevant for my report, suddenly the line got cut-off. *Damn* WTH...

A little impatient this time, I dialed again and repeat the same procedure as above...

........... the line got cut-off AGAIN!!


Greatly annoyed, this time I was fuming a little from the inefficient phone line, I dialed the number yet again and repeat the same procedure. 

*toot toot*
Operator - "Good Evening. Thank you for calling TMNet. How may I assist you?"
Me - "Hi, I am calling to report the internet line failure at my home. Can you please check what is happening?"
Operator - "I need some verifications before I proceed. May I know your name and contact number please?"

After giving all the needed information for verification, the operator asked me some technical questions.

Operator - "Is your modem... light.... blinking... connect... brand....?"
Me - "Huh? I'm sorry but I don't understand you at all."
Operator - "Oh... Is... your...xxxx... xxxxx.... modem... light.... connect....xxxx....???" 
*He is speaking so slowly this time and expecting me to understand him better because of the slow speech*
Me - "I'm sorry but I am not well-verse in this technical stuffs. Can you just do what you can do over at your side? The connection stopped at approximately 11pm last night and this happened 2 months ago. If you check your system, you will see the report."

Operator - "Ya, I see it here. But I still need to go through the procedure with you in order to know if the problem is your side and give you an immediate solution."

Me - "Sigh... ok... What do you need?"

After giving me a tough time doing all those things that I am unsure off, I finally told him that I don't know how and requested to get someone to do it at their side.

Operator - "I'm sorry, but I cannot do that until you do everything I asked you to."

Slightly agitated now, I tried my best to do what he said to do. But there was still no connection. About 50 minutes later, he finally said "Ok. I will send in the report now. Here is your report number. Please wait for 72 hours for your connection. Thank you for calling TM Net."


The connection was back to normal after 2 hours. But exactly 2 days later, the connection was suddenly unavailable again.

Upset and irritated by the lousy internet connection, again, I repeated the same procedure of dialing and waiting for the operator...

A lady operator this time. After all the necessary verification...

Me - "My connection has failed again. Can you please check what is happening? I called 2 days ago regarding the same issue."

Operator - "Is your modem... light.... blinking... connect... brand....?"
Me - "What? Why do I need to go through the same thing again? Can you please check and see that I just made a report a few days ago? There is nothing wrong at my side here!"

.......* a moment of quietness*.....and then with a bored voice the operator replied, "We need to verify if the problem is at your side and provide a suitable solution........"

This time... I.... AM... TRULY... MADLY... DEEPLY... ANGRY!!

Me - "Did you just hear me? I already said that I made a report just 2 days ago. Why can't you re-check again and tell them that the connection is lost again??"

again.... a few seconds of silence.... and the operator replied with just the same bored voice, "Please check your modem......."

Finally, I understand why people need to buy books like this!

Fed-up of her 'don't-give-a-damn-service-attitude'....

Me - " Can you pass the phone to someone else, please?"
Operator - "Why?"
Me - " I am not going to waste my time talking to you when you are not interested to help me here. Please pass the line to someone who is willing and capable to help me solve this repeated problem. I know this conversation is being recorded and I am aware that I have called the customer service-line, but this is bad service... If you are aware that you are suppose to give me good customer service, if not please pass this call to someone else."

At this moment, the Operator said in a little shaky voice - "I'm sorry miss, I can help you with your problem."
Me - "OK, fine."
Operator - "I will check on my side and refresh the system. Can you now re-check again on the connection?"
Me - "OK, please hold on..... no connection still."
Operator - "OK, I will proceed to send the report now. Please check your connection within 72 hours."

Sigh... I really hate to deal with these people.
Why can't TM Net do something to upgrade their service... including the service of the people at the call centre?!





Wednesday, April 20, 2011

Fun Food Flavorful Penang

a weekend of FUN, FOOD & FLAVORFUL adventure!

 with a handwritten map guiding us from the Penang bridge to our lovely hotel... we finally found our way to paradise after four hours on the road!

 clean and gorgeous beach... 
look at that cute doggy enjoying the lovely beach... how I wish Muffin was there too!

 Bubbles enjoying the sunset...
 soaking in the sea...
 oooohhh... so gaya!


yay!!


 Our first evening, we had dinner at this secluded restaurant next to the beach... recommended by Juliana. Waited for her to pick us up at about 7pm and the restaurant was a few kilometers from our hotel at Tanjung Bungah...

Dinner with these gorgeous ladies...

 thanks for the delicious seafood dinner and the enjoyable company!

 yummy clams...

 fresh and sweet crabs...

 absolutely delicious fresh prawns baked with salt and pepper only!

 of course... paradise always ends with the sweetness of C-O-C-O-N-U-T

 Later that evening... we went in search of the famous Penang Rojak at Gurney Drive... and then continued our adventure at...

 Hardrock Cafe!
A rock band will be playing every Fri & Sat...



 The next day... we went jalan-jalan cari makan... hmmm... where to eat?
Eh... saw this newly opened food area at Jalan Swatow called "New World Park". Lotsa food choices inside the park and a few boutiques selling affordable fashion items...

where I bought my cute yet feminine beach hat for only RM25...

and the Bah Chang was the best!!

 found a huge food court inside the park... 
Satisfied after our food  victory, we drove around Penang before going back to the hotel for more beach-y adventure...


And look what I found!
My face next to the huge Jalan Penang.. *wink*

In the evening, we continued our food adventure at BALI HAI seafood market at Gurney. This place was highly recommended by our friends... so we decided it is a must-try food place...

 The restaurant had a little carpark hidden behind the shop, which was a blessing because Gurney is such a popular area for the locals & tourists during weekends. 

Inside the restaurants, we were awed by the seafood choices! All fresh in their respective aquariums. The whole place was neatly decorated by colourful tables and aquariums piled up to the ceiling...



the crabs are all alive!

 *Burp*

 Salted egg Crabs...
sweet, mouthwatering and tasty!
The crabs are so fresh that the meat just peeled off the shell without much effort...

 Mantis Prawn RM35 each!!

Tasty Fried Tong Fun
Overall verdict, the food price is reasonable...
the place is friendly and easy to find...
the food is fresh with lots of choices...
Definitely a great place to enjoy scrumptious seafood in Penang! I heard from a friend that the Dim Sum in the morning is quite good as well...
hmmm, maybe next time for me! 

 The main purpose of this trip was to get away from the polluted busy and stressful city...

coffee-O time!

 Sometimes, getting away for just a few days will help to rejuvenate the mind. 
Listening to the sound of the sea... I can seriously get use to the salty windy environment...
Dreaming that one day I am able to own a castle next to the beautiful beach...  
*Dreaming*


Totally Paradise!


R&R at the beach...

Before heading home... we made one last stop at the most delicious Assam Laksa at a little green corner coffee shop at Jalan Penang...

Assam Laksa at Jalan Penang...

 Right next to the shop, there was a long queue waiting for chendol...

 yummy chendol with gula melaka...

even the Fried Kuey Teow was as delicious as the Assam Laksa!
Definitely a must-visit-makan-venue!

Look at Bubbles... he has certainly enjoyed this trip!
Looking forward to my next road-trip with Bubbles!!